Code of Conduct
Attendees agree to abide by the Code of Conduct.
Methods of payment
FOSS4G NA accepts Visa, MasterCard, American Express, Discover, and wire transfers.
Registrations are not active and your attendance guaranteed until the funds are received.
With credit card registrations, we receive the funds immediately so your registration becomes active immediately. With wire transfer registrations, some banks are quicker than others, although in general wire transfers are a prompt way for us to receive the funds.
The goal of early registration prices is to provide advance cash flow for deposits on the conference center, food and beverages, audio-visual, and so on. Thus we have a policy of not allowing pending registrations to span registration price increases. In other words, if you use the online registration system to register during the early registration period, but choose the wire transfer option, we must receive those funds to complete your registration before the end of early registration (unless you are waiting to be a speaker). If we do not receive your funds before the prices increase, your registration will automatically be upgraded to the new (higher) prices. In other words, the early registration prices apply to the date we receive the funds, not the date you fill out the online registration form.
We are happy to hold your registration at the rate at which you registered if you notify us of your payment plans via email within two weeks of the day you begin your registration. We understand that wire transfers can take days or even weeks to appear in our bank account. Once we know how you plan to pay, your registration will stay in the "pending" state until we can confirm the wire has been received. If you are paying via wire transfer please also read the "Paying Later" section below.
We strongly encourage you to pay by credit card if possible so that your registration is activated immediately.
Your Registration Record
To access your registration record, log in to your account here.
Registration Confirmation and Invoice
The registration system sends two auto-emails. The first is your confirmation email that summarizes your selections and fees. The second email contains your receipt. **Important: be sure to check your junk or spam folders for these emails.
If you have registered and selected "Wire Transfer," you will receive an email showing your pending status and total amount due and the information required to submit your wire transfer payment. Your registration is not final until payment has been received (see the "Price Increases" section above). Rates will continue to increase if your registration is still in the pending status during the fee increase dates. If you need a detailed receipt or invoice to facilitate payment, please log into your registration record here.
If you register and then are unable to attend, you may transfer your registration to another person. Please email us to substitute another person. Please try to transfer your registration no later than May 1, 2018 if possible.
Because the conference incurs certain expenses prior to the conference, it is necessary to impose the following cancellation policy:
To cancel your registration, email us. If received by April 15, 2018, a $50 processing fee will be incurred. No refund of any kind, for any reason (including medical emergencies) will be given for cancellation requests received on or after April 16, 2018. Substitutions from the same organization are welcome at no additional fee. No-shows are liable for the entire conference fee.
The Eclipse Foundation (conference organizers) reserves the right to cancel the event or substitute speakers. In the unlikely event that the organizers should have to cancel FOSS4G NA, conference attendees will be refunded for the amount paid for the conference, but the Foundation is not responsible for any attendees' other related expenses, including hotel and travel. Refunds will be issued within 15 business days after the scheduled conclusion of the conference.
For further questions, please email us.
Sorry, but the conference organizers can not, and do not, make exceptions to these policies.
Photography and Video
Our goal is to capture the excitement of our conferences, and you may see photographers or videographers (including ones we've hired) documenting this event. It's possible that you would appear in some of these shots.
We also encourage attendees to share their conference experiences through social media. We invite you to speak directly with any photographer if you have concerns about their activities. Photos or videos taken by or on behalf of FOSS4G NA may be posted on one or more of our sites or used in future marketing materials and publications.